Last updated 22/07/20205
1. Information We Collect
We collect information you provide directly to us, such as when you:
Create an account or sign up for our services
Contact us for support or inquiries
Use our website and services
Subscribe to our newsletter or marketing communications
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Send marketing and promotional communications (with your consent)
Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:
Service providers who assist in our operations
Legal authorities when required by law
Business partners with your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
6. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth), you have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: +61 (0) 437 845 439